Windows Vista Service Life-Cycle Management

Windows Vista Service Life-Cycle Management (WVSLM) provides concise guidance to help minimize total cost of ownership of desktop infrastructure. Process guidance and document templates help make service management concepts from the IT Infrastructure Library (ITIL) and the Microsoft Operations Framework (MOF) tangible and easily implementable by focusing on a single and common IT service. WVSLM is part of a family of Windows Vista Solution Accelerators and is ideal for those seeking guidance to manage ongoing desktop service operations. This version is the first release on CNET
File Size3.52 MB
Operating System Windows Vista Windows XP Windows
System RequirementsWindows XP/2003 Server/Vista