ProblemTracker is a Web-based collaboration tool that helps companies keep track of business issues and automatically manage them to resolution. ProblemTracker offers tracking, workflow, process enforcement, status, communication, and accountability. These functionalities are provided through user customizable features such as issue/bug/defect database, dependent nested fields, automated workflow, metrics, attachments, email notification, external customer support, query and reporting, charts and graphs, and document version control system integration. ProblemTracker is available as installed software and hosted solution.
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