CustomerReach Live Chat Server

CustomerReach Live Chat Server allows companies to pay a one-time fee for a live chat product as an alternative to enrolling in a monthly subscription service. Businesses can chat with customers while they are visiting the company website. Unique benefits include a supervisor monitoring option and the ability to have more than one agent in a chat. CustomerReach is a desktop instant messaging chat system. Rather than using html polling to check periodically for visitors, it uses a socket connection, allowing the software to perform more efficiently and reliably with lower latency. The result is smoother, faster communication. Features include an easy-to-use interface with agent-to-agent chat capabilities, automatic spell checking, keyword monitoring, full customization, a knowledgebase and geolocation. Businesses can experience the benefits of a live customer service chat program that allows greater security, ease of use and data control while lowering the total cost of ownership.
LicenseFree to try
File Size24.44 MB
Operating System Windows 2000 Windows Vista Windows
System RequirementsWindows 2000/2003 Server/Vista, SQL Server