Microsoft Product Support Reports Viewer offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking, Business Networks, Server Components, Windows Update Services, Exchange Servers and SQL and other Data Stores (MDAC) . Depending on the particular system configuration and the categories selected, Microsoft Product Support Reports might take between 7 to 25 minutes or more to complete the data collection. It facilitates the gathering of critical system and logging information used in troubleshooting support issues and this tool allows for the collected results to be reviewed by the support professional.
Windows Server 2008
Microsoft .NET Framework 2.0 or higher, Microsoft Core XML Services (MSXML) 6.0, Windows Powershell 1.0 or higher, and Windows Installer 3.1