Lokad Call Center Calculator

Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Start optimizing staff levels. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. No statistical or mathematical knowledge required. This version is the first release on CNET Download.com.
License Free
File Size 1.44 MB
Version 1.0.1179
Operating System Windows XP Windows Windows 2000 Windows Vista
System Requirements Windows 2000/XP/2003 Server/Vista, Microsoft .NET Framework 2