ANALYZE AND PRESENT DATA AT THE SOURCESimplify the collection of meter reading data and turn it into actionable information with the NGOâ?¢ app. This app enables your personnel to make the most of their time while in the field, providing on-the-spot analysis and presentment capabilities. Part of the enhanced R900Â® System, NGO leverages the detailed, accurate metering data from the E-CoderÂ® absolute encoder register. Analyze that metering data at the source to improve your customer service as well as identify leaks and reverse flow.AUTOMATE AND OPTIMIZE YOUR FIELD OPERATIONS Neptune makes it easy for your utility to optimize workforce and operational efficiency. Running on any common iOS phone or tablet, NGO enables your field techs to collect detailed data logging information when needed during on-site customer visits. They can immediately generate graphs of a customer's water usage patterns to show exactly when they used more water than usual or when a probable continuous leak began somewhere in their house. The graphs also provide all E-Coder alerts to further aid in troubleshooting usage anomalies. Our NGO app is easy to install and use, and immediately puts AMI functionality literally in the palm of your hand - including 96 days of hourly interval data as well as flags for leaks, tamper, and reverse flow straight from the meter.PROVIDE PROACTIVE, CONFIDENT CUSTOMER SERVICEThe NGO app helps your utility save time and money, especially when it comes to saving truck rolls by allowing faster response in the field. It puts the power of Neptune's E-Coder technology and advanced analysis into more of your utility personnel's hands.
||Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.