Collect and act on customer feedback to increase customer retention, reviews, and referrals using the Net Promoter Score (NPS) framework. AskNicely tracks NPS real-time, helping drive high-quality referrals for your brand. Conventional surveying falls short on helping you operationalize customer feedback, taking too much effort and providing too few responses which come too late to grasp opportunity or mitigate risk. AskNicely answers this challenge with an automated, one-click customer feedback application that generates 4-6x more responses and has clever tools to put things right for detractors and leverage the happiness of your promoters.
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