The theme for this year's OneWorld is "Let's Simplify". Over the years, enterprises and technology product companies have become complex. Customer Experience (CX) can be greatly improved by simplifying complexity. What they need to do today is simplify business models, rationalize their omni-channel experience, create an agile secure IT infrastructure to be competitive, implement analytics to proactively anticipate and address issues and focus on delivering superior customer satisfaction. End-to-end simplification is the trick that can truly transform your organization.In this third edition of OneWorld, we also have a special track for CMO's that will be centered around all the key priority areas that includes Customer Experience, Customer Retention and Customer Lifetime Value, all delivered through high profile keynotes, panel discussions and customer spotlights. The role of 'Support' as the key differentiator in delivering excellent CX is a fact of our times. How 'Support' can elevate the brand and achieve crucial metrics such as customer retention, increased revenues, etc. along with many other dimensions of 'Support' will be presented at this conclave.CSS Corp's annual customer conclave will bring together CXOs, CMOs and CIOs from various industries to discuss current issues and trends, network with peers and learn about the latest technology solutions in a comfortable, yet focused business environment. This exclusive event is a unique opportunity for executives to address industry challenges and gain actionable insights.