MOT,,,,Esprit Changeware ( Moments of Truth ) ,,,,MOT,,::,:,,,MOTMOT(www.mot-learning.com),,Esprit Changeware Pty Ltd , www.ispirit.com.twMy MOT gives you instant access to your Moments of TruthTM behavior learning support program on iPhone.Moments of Truth ( www.espritchangeware.com)A program to win service leadership by unlocking the potential of your peopleThe Moments of TruthTM program is designed to improve the customer experience, a major factor in building customer loyalty. It inspires people to delight customers through the way their requests are managed, either in direct contact or throughout the supply chain.My MOT is designed for the individuals, who experienced the Moments of TruthTM program, and decided to put MoT into work and daily life. My MOT provides:One-minute reminder of the Moments of TruthTM behavioral model, also available for editing the personal learning notes by users.Instant assessment the experiences of critical moments with customers, and record the notes for learning improvement.Users might upload the assessment to the MOT learning website (www.mot-learning.com) or corporate MOT website for further reviewing and learning assessment.Moments of Truth Program is owned by Esprit Changeware Pty. Ltd. i-Spirit Consulting Services is the sole exclusive distributor in Taiwan.
|File Size||3.2 MB|
|System Requirements||Compatible with: iphone4, iphone4, ipad2wifi, ipad2wifi, ipad23g, ipad23g, iphone4s, iphone4s, ipadthirdgen, ipadthirdgen, ipadthirdgen4g, ipadthirdgen4g, iphone5, iphone5, ipodtouchfifthgen, ipodtouchfifthgen, ipadfourthgen, ipadfourthgen, ipadfourthgen4g, ipadfourthgen4g, ipadmini, ipadmini, ipadmini4g, ipadmini4g|