Connect your phone system to your Remedy application with Cuba--the only off-the-shelf CTI software with full integration to Remedy, available in the world today. The Cuba (client) communicates directly with a PBX (telephone system) via TAPI, CSTA, ASAI or a proprietary interface. Cuba delivers feature rich CTI such as: Call ID, Caller ID, Called ID--and Offering, Answered and Idle timestamps. Data can be entered via an IVR, and configured to ScreenPop a Remedy form. Note that client is also now bundled with Cuba Server for remedy installation package.
|File Size||1.07 MB|
|Operating System||Windows 2003 Windows Windows Vista Windows 2000 Windows 98 Windows 7 Windows XP Windows Me Windows NT|