Richmond SupportDesk

Richmond SupportDesk allows the implementation of enterprise wide IT Service support, designed for rapid implementation and to deliver ITIL best practices. Delivering fast, flexible and measurable service support via Windows, Web, and Mobile client interfaces.Service desk operators workload is reduced through self service knowledge base articles and defined, structured processes for centrally managing and resolving incidents including automatic notifications when problems are resolved or workarounds are available. Version 6.7 is an enhanced end user web portal and windows mobile support.
Price USD 0
License Free to try
File Size 66.99 MB
Version 6.7
Operating System Windows, Windows 2000, Windows XP, Windows Vista
System Requirements Windows 2000/XP/2003 Server/Vista