HelpDesk is a Web-based software offering a simple way of handling support questions. Questions and answers are structured and gathered in a knowledge database. The customers and the support staff can search among concluded requests to find the answers to their questions. The knowledge gained from the solutions to previous problems is also reused in standard answers.
|License||Free to try|
|File Size||6.56 MB|
|Operating System||Windows 2000 Windows NT Windows|
|System Requirements||Windows NT/2000|