Start banking on the go with our mobile app. You can view your balance, make transfers and payments you can even log in with your fingerprint. Our app is available to download for our Digital Banking customers.What you need to registerYoull need to be registered for Digital BankingYour Customer Number, which is your date of birth followed by four random digitsYour Digital Banking PIN & password, which is what you use to log in onlineWhen logging in for the first time youll be asked to choose a mobile banking PIN, which is what youll use in the futureKey FeaturesLog in using Touch ID or Face ID theres no need to remember any details when logging in. Available on a compatible iPhone or iPad.Personalised greeting customise how your app greets you when you log in, morning, day or evening.Get Cash visit a cash machine and withdraw up to 130 without your debit card perfect if youve forgotten your wallet.Pay someone new without a card reader all you need is their account number and sort code and you can send up to 750.Manage receipts designed specifically for Business customers, capture images of your receipts and organise them by date or type.Other important information about our appGet Cash allows you to withdraw up to 130 every 24 hours at any Royal Bank of Scotland (in Scotland), NatWest or Tesco ATM, as long as its within your daily withdrawal limit. You must have at least 10 available in your account.Paying someone new without a card reader allows a maximum of five payments totalling 750 per day. You must be aged 16 or over.Paying your contacts allows a maximum of 20 payments totalling 250 per day. Pay anyone who has our app or is registered for Paym. You must be aged 16 or over.To cancel a Direct Debit from within the app, you have until 8:20pm (UK time) on the day the payment is due. At or after 8:20pm (UK time), the payment due on that day will have been taken and we will not be able to retrieve it.To cancel or amend a standing order from within the app you must give at least two working days notice.You can create one Travel Plan at a time, for a maximum period of 90 days, that includes up to seven countries. Each country needs to be registered separately. The Travel Plan will apply to debit cards only, attached to accounts that are managed via mobile banking, and only in your name. Joint account holders should register separately.Managing your receipts is available to Business Banking customers only.Standard data charges may apply contact your network operator for details.To enjoy all of the features that our app offers, you will need to accept the following permissions:Network communication for connectivityYour location to find your nearest cash machine or branchAccess to your contacts list to allow you to Pay Your ContactsBy downloading this application, you are accepting the terms and conditions which can be viewed at We recommend that you save or print a copy of the terms and conditions and privacy policy for your records.
Operating System iOS
System RequirementsRequires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.