Team Helpdesk was developed by AssistMyTeam SMB Solutions an Indian based software company. Team Helpdesk System is an add-on solution for Microsoft Outlook that makes it very easy for your support team to manage support requests from your end-users submitted by email, phone calls or web. Designed in line with ITIL guidelines, Team Helpdesk enables your support staffs to log, analyze, track or escalate support requests in an organized and structured way in Outlook. The end result is an improved support team that utilize efficient processes for faster response and resolution time. RamgeSoft distributes TeamHelpDesk through EU.
|License||Free to try|
|File Size||69.43 MB|
|Operating System||Windows 2003 Windows Me Windows Windows Server 2008 Windows XP Windows NT Windows 7 Windows Vista Windows 2000 Windows 8 Windows 98|