Help Desk Authority

Now part of ScriptLogic's award winning, desktop management offering. Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Components are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, e-mail receive, and asset management.Version 8.1 build 221 includes an updated dashboard view, new asset management integration with Desktop Authority and the HDAsset inventory component.
Price USD 995
License Free to try
File Size 59.71 MB
Version 8.1 build 221
Operating System Windows, Windows 2000, Windows XP, Windows Server 2008
System Requirements None