This suite of (6) Web-based Help Desk and CRM applications includes: Tech+Mobile, a mobile interface for Techs to manage their support tickets. Customer+Mobile, a mobile and tablet interface for customers, Customer+Center, an application for customers to submit and update support/work order tickets; Tech+Center, an application for support staff to track and manage support and work orders; and Business+Center, a CRM tool for the sales team with a mini accounting package and Reservation+Center, a media/facilities reservation tool. Web+Center suite includes a complete Asset Management Component, Case Scheduler/Group Calendar, customer surveys, Frequently Asked Questions, automatic HTML email and cell email notification options, auto-escalation, time spent invoicing, and reporting functions language Internationalization options.
|License||Free to try|
|File Size||11.57 MB|
|Operating System||Windows XP Windows NT Windows 10 Windows 8 Windows 2000 Windows Windows Vista Windows 2003 Windows Server 2008 Windows 7|
|System Requirements||Microsoft IIS (Internet Information Server)|