Track-It 2019 help desk software is the latest in a long line of releases, each one taking the concept of what an IT help desk can achieve to the next level. Track-It 2019 is a complete IT help desk & powerful integrated IT asset management tool at an affordable price. At the heart of Track-It is the Help Desk, which provides you with a view of your incidents, problems and change requests. Track-It helps automate and streamline your IT support processes so that you can respond and deliver resolutions to end users more quickly than ever before. Track-It is also more than just help desk software. It's a single integrated suite for IT end point management offering Help Desk, Automated Asset Discovery, Asset Auditing, Patch Management, Software Deployment, Mobile Device Management, Remote Control, Bar-code scanning for physical inventory, end-user satisfaction survey, Active Directory User Importing and Authentication, Change Management, Software License Management, Knowledge Management, End-user self service web portal, IT Purchasing, customizable Dashboards with drill down and custom Reports for metrics analysis and reporting. Track-It is accessible via a cross browser web based client or mobile device interface application which supports iOS and Android devices. With Track-It IT help desk software, you will feel confident in your ability to improve customer service, decrease response and resolution times and lower your IT costs.
Price USD995
License Free to try
File Size 1.11 GB
Version 2019 R1
Operating System Windows Server 2008 Windows 8 Windows 10 Windows 7 Windows