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White Paper The 10 Worst Practices for Technical Support and How to Overcome Them Explore 10 of the most common "worst practices" of customer support operations and discover new methods and tools you can use to banish them forever.

Tags: Call Centers, Customer Relationship Management (CRM), Enterprise Software, It Operations, NTRglobal

Sponsored by: NTRglobal
Date: October 2009 		NTRglobal
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