This Help Desk & IT Asset Management Software program runs on an IIS Server in your environment. You simply install the application on a computer with IIS (Internet Information Services) and you will be managing help desk requests and tracking your assets in an intuitive well organized manner. Ideally the software would be installed on a Windows Server (2003 or higher) but smaller environments may choose to install this on a PC Workstation (Windows Vista, 7, 8, and 10 are supported as well).
Once installed you will have Help Desk Software, PC Inventory Software, Asset Management Software, and Purchasing Software all in one package. The program audits and keeps track of PC's, related peripherals, software media, software licensing, documentation, purchasing and help desk tickets.
Web Tracks has many built in reports to help you manage your environment. You will have the information to perform hardware and software audits, know when it's time to replace aging equipment, see where IT dollars are being spent, monitor your technicians' time, and much more.
|File Size||47.03 MB|
Windows Server 2008
|System Requirements||Internet Information Services, .Net 4 or newer|