DataTrack System helps with all facets of your help desk, including such features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, and file attachments. DataTrack System improves productivity and workflow by automating the administration of service and support activities. Its automation subsystem consolidates and simplifies help desk tasks, such as work order escalation and routing, into one tool.
|License||Free to try|
|File Size||14.47 MB|
|Operating System||Windows Windows NT Windows 98 Windows Me Windows 2000 Windows XP Windows 2003 Windows Vista Windows Server 2008 Windows 7|