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Overview:
For help desk, customer service, tech support, and call tracking applications. This is a fully functional help desk application that runs stand-alone (built in contact manager) or integrates with ACT! GoldMine, or Microsoft Business Contact Manager (BCM)contact managers. Includes in-bound/out-bound e-mail processing and linking feature, intake forms, knowledgebase system, bug tracking, priority escalation, detailed timekeeping, contract tracking, detailed reporting, RMA, on-line knowledgebase for customer lookups, inquiry status checking by customers, system alerts, custom forms.
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| Format: | Software | Size: | 58,157 KB |
| Date: | Jul 2008 | Version: | 4.1 |
| License: | Free to try | Price: | $475.00 |
| Limitations: | 30-day trial | ||
| Platform: | Windows |
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