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Overview:
CustomerReach Live Chat Server allows companies to pay a one-time fee for a live chat product as an alternative to enrolling in a monthly subscription service. Businesses can chat with customers while they are visiting the company website. Unique benefits include a supervisor monitoring option and the ability to have more than one agent in a chat. CustomerReach is a desktop instant messaging chat system. Rather than using html polling to check periodically for visitors, it uses a socket connection, allowing the software to perform more efficiently and reliably with lower latency. The result is smoother, faster communication. Features include an easy-to-use interface with agent-to-agent chat capabilities, automatic spell checking, keyword monitoring, full customization, a knowledgebase and geolocation. Businesses can experience the benefits of a live customer service chat program that allows greater security, ease of use and data control while lowering the total cost of ownership.
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| Format: | Software | Size: | 25,028 KB |
| Date: | Apr 2008 | Version: | 4 |
| License: | Free to try | Price: | $399.00 |
| Limitations: | 14-day trial | ||
| Platform: | Windows | ||
| System Req: | Windows 2000/2003 Server/Vista, SQL Server |
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