FREE Registration is required

Overview:
This is a portable, interactive demo that closely simulates the UI and functionality of an actual solution. Installs to your Start menu and includes a presenter script. Scenario Summary: IT help desk knowledge base solutions based on the Microsoft Office System can help IT organizations effectively control escalating help desk demands and costs. Companies using self service portals for IT help desks can save money and improve employee productivity. With lowered help desk costs, IT organizations can refocus resources to help solve more complex business problems. This version is the first release on CNET Download.com.
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | Software | Size: | 5,343 KB |
| Date: | Oct 2007 | Version: | 1 |
| License: | Free | ||
| Platform: | Windows | ||
| System Req: | Windows XP |
People who downloaded this item also downloaded
Top results from Developer Tutorials
![]() |
VxDWriter 2.0 (Windows) |
![]() |
SurfMap 3.5 (Windows) |
![]() |
MetaKit 2.3.3 (Windows) |
![]() |
EnviroPro 1.1.0 (Windows) |
![]() |
FXTools Professional 4.1 (Windows) |
White Papers, Webcasts, and Resources
- Windows Phones and Unified Communications MicrosoftGain a more solid understanding of UC, why its essential for your business today, and what makes Windows phones ideal for secure UC environments.
- Enterprise and Web 2.0 application support in a modern mainframe environment IBMSee how IBM WebSphere Portal software can help you develop a Web presence based on individual needs while unlocking value for customers and employees.
- IBM Lotus Sametime Demo: Real-time. Right Now. IBMIBM Lotus Sametime software helps you keep pace with your real-time work environment through market-leading, award-winning enterprise instant messaging and Web conferencing capabilities.
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- The best support in the Linux business
-
If Linux is going to power your mission-critical applications, you'd better have the best support known to business. Novell was rated the top provider of Linux technical support.

- Learn more >>
- Business Value of Windows Server 2008 R2 Hyper-V and Live Migration.
-
Today's IT departments are under increasing pressure to manage and support expanding computer resources while reducing costs. See how Windows Server 2008 R2 is making this process seamless.

- Click to download >>
- New Online Dashboard for IT Leaders
-
Read about top issues IT decision-makers face every day, plus get cost-effective solutions to real-life IT problems.
- Learn more >>
Meet Doc
-
Here to help you with your Document Management Needs
- Check out Doc’s Blog on ZDNet
- Help your company, help the earth I want to share with you the Environmental Defense Fund Paper Calculator, which allows you to gauge your organization's environmental impact.
- Which is Greener: Paper or Digital? The Answer May Surprise You Anything we can do to reduce paper consumption is good. But what about the impact of digital waste?
-
Produced by
ZDNet and









