On BNET: Vote: How will Apple blow it?
CNET Networks Business:
BNET
TechRepublic
ZDNet

FREE Registration is required

Overview:

SmarterTicket 2.x will streamline the performance of your sales and support agents through built in features like viewable ticket history, improved international support, intelligent routing, and advanced reporting. Also included is a fully featured Knowledge Base allowing your customers to find answers to common issues quickly and easily, in turn freeing your agents for more critical issues.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format:SoftwareSize:3,095 KB
Date:Mar 2007Version:2.x
License:Free to tryPrice:$199.00
Limitations:1 support agent
Platform:Windows
System Req:Windows 2000/XP/2003 Server, IIS 5, ASP.NET 1.1
advertisement

White Papers, Webcasts, and Resources

advertisement

SmartPlanet

Click Here

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this library, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the ZDNet white paper newsletter and e-mail Must-Read News Alerts. You can unsubscribe from these at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).