FREE Registration is required
Overview:
Cerberus Help Desk is a Web-based e-mail management system. Free fully functional version available. Store solutions from your experts in the company's knowledge pool. Save time by eliminating costly junk e-mail. Cerberus relentlessly combats spam and viruses -- it even adapts to their latest tricks. Increase productivity by giving each agent the tools necessary to view and manage their e-mail workload according to their special role. Control your e-mail pipeline with due dates automatically set according to your schedules for each department. Set response time targets to ensure your customers are receiving timely solutions that meet or exceed their expectations. Prioritize the support needs of specific customers using fully customizable Service Level Agreements. Provide your customers with a public, web-based Support Center which seamlessly embeds into your existing website.
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | Software | Size: | 3,798 KB |
| Date: | May 2004 | Version: | 2.4 |
| License: | Free to try | Price: | $199.00 |
| Limitations: | Limted to 1 e-mail account | ||
| Platform: | Windows | ||
| System Req: | Windows NT/2000/XP/2003 Server |
People who downloaded this item also downloaded
Top results from CRM Software
 |
ManageEngine SupportCenter Plus 7.0 (Windows) |
|
OroMailCenter 2.13 (Windows) |
|
Solutions.com LittleBlackBook.app 1.0 (Mac) |
|
Symantec ACT! 2.8 (Mac) |
|
Carnet 3.7.1 (Mac) |
White Papers, Webcasts, and Resources
- IBM WebSphere Portal for z/OS taps into System z, Web 2.0: Executive update IBMSee how to lower costs and extract value faster with more responsive, interactive and intuitive business applications from WebSphere Portal Version 6.1.
- Business Continuity and Disaster Recovery with CA Recovery Management and VMware Infrastructure CA XOsoftLearn about an integrated approach to application and server provisioning that reduces total cost and complexity, plus boosts application availability.
- Microsoft Online Services Business Value MicrosoftGain access to rich communication, collaboration, and productivity applications from anywhere with subscription-based Microsoft Online Services.
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Reduce risk. Reduce complexity. Increase reliability.
-
A simplified IT environment isn't just less complex. It's also more reliable. Standardize on a single Linux platform with SUSE Linux Enterprise from Novell, and get the world's most interoperable Linux
- Learn more >>
- Save time with automated shipping solutions
-
The Business Essentials Guide provides you useful tools and templates to help grow your business and save you time with automated shipping solutions.
- Visit the UPS Business Essentials Guide
- Keep Up With The Latest In Document Management with The DocuMentor.
-
Doc delivers the scoop on today's enterprise content management, printer maintenance, and all other issues related to document management. It's the DocuMentor Blog.
- Learn more >>
- New Online Dashboard for IT Leaders
-
Read about top issues IT decision-makers face every day, plus get cost-effective solutions to real-life IT problems.
- Learn more >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
- Learn more about the free, six-month trial offer>>
Popular Sanity Saver Videos
