IVM Telephone Answering Attendant 5.02 (Windows)

Overview:

IVM is a telephone answering machine, voice mail, call attendant, and interactive voice response (IVR) program for Windows. It connects to the phone using a professional telephony board or directly to a VoIP service. This software is an effective voice mail, call attendant, info-line, audio text or autodial solution for small to medium businesses. Typical applications: Voicemail (from a single message to hundreds of voice mailboxes); Call attendant (using the menu call transfer features) to transfer and direct calls; Telephone information lines or AudioText type systems; In-coming caller ID logger or display; Automated telephone order taking; Automated telephone surveys (using the number entry features linked to a database); Credit card telephone account payment; Automated outbound call dial & message systems; Dial in computer control or information (dial in to test security alarm or to restart server). Main features include: Multiple telephone line support (1 - 64 lines simultaneously); Visual display for menu setup with drag and drop functionality; Caller ID logging and optional on-screen caller ID flash display; Call key select menus and ability for caller to enter numbers; Automatic message forward by e-mail or upload to Internet; Remote Access including toll-saver; full support for VoIP connections using the SIP protocol; Axon IP PBX auto detection when installed on the same server; Save in-coming messages as WAV files; automatic hours feature; Unlimited (selectable) out-going messages and menus; Call simulator to test systems offline; Automated outbound calls and messages; Unlimited voice mail boxes; Extended message play on key press including support for WAV, MP3 and a number of other formats; Text-to-Speech voice synthesis as an alternative to recording or importing WAV or MP3 files; Ability to open files or run other software to process data or report information; Free professionally voiced greetings. Version 5.02 adds system backup option to create IVR file with all items included.

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