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Overview:
ProvideSupport is an online service that allows you to chat with your Web site visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your Web site for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 256-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, request visitors' feedback when chat is finished, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Version 5.2.2 improved spell checker behavior on Arabic characters.
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| Format: | Software | Size: | 11,215 KB |
| Date: | Jun 2009 | Version: | 5.2.2 |
| License: | Free to try | Price: | $15.00 |
| Limitations: | 10-day trial | ||
| Platform: | Windows |
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